FAQ
If you have other questions, stop by our retail location or Ask Norm. You may even find your question added here.
How often should a mechanical watch be wound?
A mechanical watch should be fully wound every 24 hours to maintain good time.
How often should the battery be changed in a watch?
It’s best to replace a battery before it runs out. Dead batteries left in a watch can leak and damage the watch.
How often should a watch be serviced?
To prevent premature wear, a watch should be serviced every 2-3 years.
Why should a watch crystal be replaced when it has only a small crack?
Even a hairline crack can allow dust and moisture into the watch, impeding accuracy and possibly damaging the mechanism.
How often should the stones of a ring be checked for tightness?
We recommend every 6 months.
Can I wear my jewelry swimming?
Prolonged exposure to chlorine can damage metals and semi-precious stones. Salt water can also damage jewelry. If you’re going to wear your jewelry swimming be sure to rinse it off thoroughly.
How can I clean my pearls?
After wearing, wipe pearls with a soft, clean cloth to remove any cosmetics and body oils. Clean pearls occasionally with a mild detergent and lukewarm water. Dry pearls with a soft clean cloth.